This website is operated by Micotees. Throughout the site, the terms “we”, “us” and “our” refer to Micotees. Micotees offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
1.How to use the Website.
When accessing the website Micotees.com (“Website”), customers must be aged 18 years or older.
We grant the right to use and access the Website so that you can shop on the Website according to the terms and conditions specified in the Website.
If customer register an account, customer must register an account with authentic information about themselves and must update if there are any changes. Customers must be responsible for their passwords, accounts and activities on the Website. In addition, customers are responsible to immediately notify Micotees when the account is accessed, used and / or illegally seized. Micotees does not assume any responsibility, whether directly or indirectly, for damages or losses caused by customers not complying with this provision.
2. Customer comments
All content displayed and posted on the Website, including but not limited to comments, comments of customers are assets of Micotees. If we detect any fake, slanderous information, we reserve the right to immediately lock the customer’s account and / or apply other measures in accordance with the laws of US.
3 .Order and confirm order
In order to ensure fairness and protect the interests of customers, Micotees has the right to refuse orders belonging to the following cases:
Orders placed for non-personal use, purchased in bulk for the purpose of buy and reselling.
Use discount code for improper purposes (with signs of fraud, abuse)
In case the customer does not comply with one (or a few) regulations of Micotees, Micotees has the right to reject the order as well as suspend or lock the account permanently without obligation to notify customer.
The delivery address and / or payment address you provide during the order process cannot be changed after ordering 10 hours.
4. Payment method.
We accept the following credit- and debit cards payments with Paypal: Visa, MasterCard, Discover, or American Express. All methods of payment are clearly advertised on the website.
Your data is stored through Paypal’s data storage, databases. They store your data on a secure server behind a firewall.
Paypal includes an SSL certificate that uses industry standard 128 bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
All shipments are sent by UPS. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. You will recieve a tracking link along with your shipment confirmation when your package leaves the warehouse.
Shipping method, time and shipping fees
Shipping method : UPS Ground.
Fulfillment time : We take about 1-5 business days to create products.
Shipping time: 2-7 business days. 97.66% of our orders are shipped within 5 business days, more than a half of our orders are shipped within 3 business days or less.
Product prices listed on the Website are including Value Added Tax (VAT). Prices of products may vary depending on the time and promotions attached. The shipping fee and / or the applicable order fulfillment fee (if any) will be clearly displayed on the payment page when the customer makes an order.
We always try to ensure that all information and prices displayed are correct for each product, however, sometimes there will be some cases of errors or errors due to objective factors. If any pricing errors are detected, the system will automatically cancel orders, email and SMS to notify customers. After that, the refund order is immediately executed.
7. Product information.
Product images are images displayed on the product page.
Information about materials, sizes we posted on Material & Size page.
In the event that the product received by the customer is not the same as the image or material not as described in the product material information on the Website, customers can contact customer support during The earliest since receiving goods via email: [email protected] with id order.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways (Paypal) and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We may disclose your personal information if we are required by law to do so or if you violate our Terms And Conditions.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at: [email protected]
9. Perform transactions at the Website
The shopping process on the Customer’s Website will be done in the following order:
Step 1: Customers place orders, provide complete and authentic information;
Step 2: Customers pay via paypal;
Step 3: Micotees receives, checks – confirms orders, sends confirmation emails to customers;
Step 4: Micotees fulfill the order and send the package, send tracking code to the customer;
Step 4: Customers check and receive package;
In all cases, customers can look up information of transactions via email ordered at the Website. In addition, customers can search the transaction history when logging into their account at the Website, at Account management.
10. Cancel order
If a cancellation request is made within 8 hours after ordering, customers can contact customer support via [email protected] for assistance in canceling the order.
If a cancellation request is made after 8 hours, it mean your order has been put into production on our automated line, the customer can only cancel the order by refusing to accept the order when the order is delivered.
11. Consequences of incorrect entry of information at the website
Customers are responsible for providing complete and accurate information when participating in transactions at the Website. In case Customer incorrectly enters information when making payment or any other information without timely correction leading to delivery package to the wrong address, Micotees has the right to refuse to be responsible for the cancellation of the order or refund.
12. Dispute resolution
Any dispute, complaint or dispute arising from or relating to the transaction at the Website will be resolved by negotiation, conciliation.
13. Third-party links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
14. Changes to terms and conditions
You can review the most current version of the Terms And Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms And Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms And Conditions constitutes acceptance of those changes.
15. Return, refund, exchange policies
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund, return or exchange.
Your item is eligible for return, exchange or refund if at least one or more cases listed below happens:
The printed image is faded.
The printed image is off center.
Delivered wrong item.
Damaged due to delivery…
The order is not in the right size, color or style compared to the original order.
Other mistakes caused by us.
If the product you received has any of the above issues, please contact us via email, remember attach pictures of that product and your order number. We will create an replacement order or refund as soon as we confirm the error.
Late or missing refunds
If you haven’t received a refund yet, first check your paypal account or bank account again.Then contact to paypal or your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]