Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

LOST ORDERS

If your order was lost in transit, we will create a replacement to you at our expense or offer you a full refund.

RETURN & REFUND POLICY

Your item is eligible for return or refund if at least one or more cases listed below happens:

+ The printed image is faded.
+ The printed image is off center.
+ Delivered wrong item.
+ Damaged due to delivery…
+ The order is not in the right size, color or style compared to the original order.
+ Other mistakes caused by us…

If the product you received has any of the above issues we are happy to refund to you.
Proceed as follows :
+ Contact us at [email protected]
+ Subject of email : Return , Refund order XXX (xxx is your order number we sent to your email address.)
+ Content : Describe the issues.
+ Attach the photos of the product and the defect.
+ We will fully examine the photos and notify you via e-mail, within a reasonable period of time(1-3 business days).
+ After confirming that the package has defective, we will refund. If you using Paypal to pay you will get your refund immediately, if you use credit card a refund should be reflected in your account in about 3-5 business days.
+ You can keep the defective item or you can return that item.
Return address : Rosa Parks Blvd Detroit, MI 48216, US

** Please contact customer service FIRST by sending an email to [email protected] Merchandise returned to the manufacturer without contacting customer service will not be processed correctly.

LATE OR MISSING REFUNDS.

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.

EXCHANGES.

Your item is eligible for exchange if at least one cases listed below happens:
+ The printed image is faded.
+ The printed image is off center.
+ Delivered wrong item.
+ Damaged due to delivery…
+ The order is not in the right size, color or style compared to the original order.
+ Other mistakes caused by us…

If the product you received has any of the above issues we are happy to send replacement products to you.
Proceed as follows :
+ Contact us at [email protected]
+ Subject of email : Exchange order XXX (xxx is your order number we sent to your email address.)
+ Content : Describe the issues.
+ Attach the photos of the product and the defect.
+ We will fully examine the photos and notify you via e-mail, within a reasonable period of time(1-3 business days).
+ After confirming that the package has defective, we will create a replacement order.
+ You can keep the defective item or you can return that item.
Return address : Rosa Parks Blvd Detroit, MI 48216, US

** Please contact customer service FIRST by sending an email to [email protected] Merchandise returned to the manufacturer without contacting customer service will not be processed correctly.