HOW LONG DOES IT TAKE FOR BUYERS TO RECEIVE THEIR MERCHANDISE?
From the time your order is placed and the date when you or your customer receives it, there are two processes to consider.
Fulfillment: Standard fulfillment time is 1-5 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual. Don’t worry, All of the big LA wholesale factories are practically in our backyard. This means it’s super easy to keep stocked and minimizes wait time for you and your customers!
Shipping: They can range from within 2-7 business days.
*** Summary :
- On average, merchandise is printed and shipped from our facility 1-5 business days after purchase.
- Standard shipping/transit times apply 2-7 days.
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Most apparel items are $4.5 for one item + $1.5 for additional items.
WHERE CAN I FIND THE TRACKING INFORMATION FOR MY ORDERS?
Tracking numbers can be found in the shipping notification emails we send out. Tracking numbers generate when a shipping label is printed at our facility – keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed.
WHY WOULD A PACKAGE BE RETURNED?
There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. Other instances include the package being unclaimed at customs.
If the shipping address is incorrect and you wish to have the product reshipped, you must be contact us to update new shipping addres and you will be charged for shipping cost.
If your packages do get lost in transit and the shipping address was 100% correct, we’ve got your back! We’ll ship out a new order with tracking, at our expense.